Privacy Policy

VeedahAgility Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name, email address, phone number
• Company name, job title, and professional role
• Payment information (processed securely through Stripe — we do not store card numbers)
• Account credentials (email and encrypted password)
• Information submitted through contact forms, consultation requests, or reviews
• Training enrollment details and certification preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, operating system
• Pages visited, time spent, referring URLs
• Device identifiers and usage patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our consulting, training, and career services
• To process payments and manage enrollments
• To communicate with you about services, updates, and promotional offers
• To respond to your inquiries and provide customer support
• To personalise your experience and deliver relevant content
• To comply with legal obligations and protect our rights
• To analyse website usage and improve our platform

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar data protection laws, our legal basis for processing your personal data includes:

• Consent: Where you have given explicit consent for specific processing activities
• Contract: Where processing is necessary to perform a contract with you (e.g., delivering training services)
• Legitimate Interest: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where processing is required to comply with applicable law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that assist us in operating our website and delivering services (e.g., Stripe for payment processing, email delivery services)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: Where you have given explicit permission

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing (bcrypt)
• Payment processing through PCI DSS-compliant Stripe
• Regular security reviews and access controls
• Limited employee access on a need-to-know basis

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing of your data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that any international data transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses or other appropriate safeguards where required.

9. Cookies

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for basic website functionality and authentication
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

VeedahAgility Solutions
Email: [email protected]
Phone: +1 (587) 416-7152